– Updated May, 2023
Who we are
The following document sets forth the Privacy Policy for IntelliCare Australia operating under the IntelliCare website, http://intellicare.net.au/. IntelliCare is committed to providing you with the best possible customer service experience. IntelliCare is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future IntelliCare customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
We implement a variety of security measures to maintain the safety of your personal information when you access our Site. Your personal information is stored in a secure and encrypted manner.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Cookies and Tracking Technologies
We may use cookies and other tracking technologies on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer required, we will securely dispose of or anonymize your personal information.
Consent and Opt-Out
By providing your personal information to us, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy. You have the right to withdraw your consent or unsubscribe from our communications at any time by contacting us using the information provided below.
Accessing Your Personal Information
You have the right to access the personal information we hold about you, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. IntelliCare reserves the right to charge a fee for searching for and providing access to your information on a per-request basis.
Changes To This Privacy Policy
IntelliCare reserves the right to make amendments to this Privacy Policy at any time. The updated version of the Privacy Policy will be posted on our website, and it is your responsibility to review this Privacy Policy periodically. If you have objections to the Privacy Policy, you should not access or use the Site.
Contacting us
intelliCare welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Call: +62 813 1111 1483
Post: Attn: Privacy Policy,
IntelliCare,
Brisbane, Australia
E-mail: support@intellicare.net.au